Review Reasons Settings: Overview

Review Reasons allow you to add detailed Outcomes used for Manual Reviews.

Note: You must have the permission, “Agent can create new Review Reasons” to complete these steps.

1. Go to Settings > Review Reasons
2. Enter Review Reason
3. Select an optional Outcome from the dropdown
4. Add any default notes (optional)
5. Click Create

 Approved and Denied are standard outcomes to create. You can also add any additional custom Reasons for any other business needs.