Raven McNeil

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Activity overview

Latest activity by Raven McNeil
  • Raven McNeil created an article,

    What is an IDA Not Me Notice?

    An ID Analytics (IDA) Not Me Notice is an automated notification that is sent to individuals who leverage the service to indicate if an account opening application was completed by them or is possi...

  • Raven McNeil created an article,

    Call or Service demo request

    When your team needs help identifying what issue you are experiencing, it may be helpful to request some time with a team member. Hopping on a call allows us to see the issue and fill in the gaps t...

  • Raven McNeil created an article,

    Changing the outcome of a completed evaluation

    When an entity goes through an Evaluation an outcome is assigned to the application. Clients generally have three buckets for evaluations to fall into “Deny”, “Approve”, and “Manual Review”. These ...

  • Raven McNeil created an article,

    Can I request a new feature for the Alloy dashboard?

    Have you discovered the need for data or functionality on the dashboard that can help your team complete tasks? Client needs from Alloy can be but are not limited to: Final outcomes analysis Data ...

  • Raven McNeil created an article,

    Assigning Application Queue

    **only available for clients using JOURNEYS AND CREDIT UNDERWRITING**Admins can now assign applications to themselves and other agents from the Application Queue. This will prevent duplication of w...

  • Raven McNeil created an article,

    Contacting Alloy Support

    You can reach out to Alloy Support using the contact form available from within the Alloy dashboard! As Alloy continues to grow we want to ensure our clients can access us and our help center artic...

  • Raven McNeil created an article,

    What to do when you want to explore new service options?

    Over time, you may discover the need for additional data services in your workflow. You can reach out to the support team at Support@alloy.com or your dedicated CSM to explore which services we are...

  • Raven McNeil created an article,

    Can I refresh/regenerate my workflow token and secret?

    Unfortunately, tokens are immutable and cannot be changed. These tokens are used to confirm which workflow an entity/evaluation goes through.    That said, workflows can be recreated and deleted to...

  • Raven McNeil created an article,

    Workflow tokens

    What are workflows? They are the core of Alloy's products. Workflows are a unique decision engine, built with rules that can lead an evaluation to receive an auto decision, be reviewed by your team...

  • Raven McNeil created an article,

    Identifying a partial result in an evaluation

    A returned partial result can be related to a number of errors that occur during the evaluation process. Data services (3rd party) are typically responsible for the result.   How can you tell if a ...