Raven McNeil

❗️ PII data in an article is all fake for demonstration purposes Admins can now assign applications to themselves and other agents from the Application Queue. This will prevent duplication of work ...

How do I know if the Alloy Dashboard is not responsive?    If you are receiving errors when logging into the dashboard or performing certain actions the dashboard may be partially down. The first s...

An ID Analytics (IDA) Not Me Notice is an automated notification that is sent to individuals who leverage the service to indicate if an account opening application was completed by them or is possi...

When your team needs help identifying what issue you are experiencing, it may be helpful to request some time with a team member. Hopping on a call allows us to see the issue and fill in the gaps t...

When an entity goes through an Evaluation an outcome is assigned to the application. Clients generally have three buckets for evaluations to fall into “Deny”, “Approve”, and “Manual Review”. These ...

Have you discovered the need for data or functionality on the dashboard that can help your team complete tasks? Client needs from Alloy can be but are not limited to: Final outcomes analysis Data ...

You can reach out to Alloy Support using the contact form available from within the Alloy dashboard! As Alloy continues to grow we want to ensure our clients can access us and our help center artic...

Over time, you may discover the need for additional data services in your workflow. You can reach out to the support team at Support@alloy.com or your dedicated CSM to explore which services we are...

Alloy workflow tokens are immutable and cannot be changed. These tokens are used to confirm which workflow an entity/evaluation goes through.    That said, workflows can be recreated and deleted to...

Partial is an evaluation status/result that can be related to a number of errors that occur during the evaluation process. Data services (3rd party) are typically responsible for the result.   How ...