Scott Freeman
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Activity overview
Latest activity by Scott Freeman-
Scott Freeman created an article,
Journeys: Reconciliation Logic
Reconciliation logic is needed for Journeys configured to evaluate joint applicants, businesses, or any other type of application which contains multiple entities. It is the high-level logic that d...
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Scott Freeman created an article,
Self Serve Batch Testing
Alloy offers a Testing Suite for Journeys which includes Self Serve Batch Testing that can be completed via the Alloy dashboard or the API. Using an Alloy-provided CSV template, a batch of entities...
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Scott Freeman created an article,
Journeys Application Queue: Assigning Applications to Agents
❗️ PII data in article is all fake for demonstration purposes Similar to the Review Queue for non-Journeys evaluations, the Application Queue is where agents action Journey Applications that requir...
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Scott Freeman created an article,
Journeys: Webhooks
The Journeys Overview states that a Journey Application can be initiated by calling a single API endpoint. You may be thinking, “how will we know the status of the Journey Application programmatica...
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Scott Freeman created an article,
Journey Editor: Action Nodes
When configuring a Journey, there may be times when you want to account for an event that is not directly handled by the Alloy system, such as extending an offer to a customer or making a request t...
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Scott Freeman created an article,
Journey Editor: Create an Example Journey with Onboarding, Document Verification, and Credit Underwriting Workflows
Building off of the Journeys Overview, the purpose of this article is to outline the steps to create an example Journey which includes Individual Onboarding, Document Verification, and Credit Under...
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Scott Freeman created an article,
Evaluation Rerun: Prevent A Specific Tag From Firing
A certain tag firing may always trigger a Manual Review outcome based on a client’s workflow-specific outcome logic. During the Manual Review process, an agent may want to rerun an evaluation, igno...
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Scott Freeman created an article,
Journeys: Overview
What are Journeys? Think of Journeys as a workflow of workflows. They enable the linking of multiple workflows together allowing for multi-step applications using a single configuration and endpoin...
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Scott Freeman created an article,
Evaluation Status: Overview
An evaluation can show one of multiple statuses in the Alloy dashboard. In general, there are three categories: Complete, Pending, and Partial. This article details each category and includes the...
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Scott Freeman created an article,
Why are emails from Alloy Support not received?
Spam/Junk folders should be checked first, but the next most common reason is that an institution’s firewall may be blocking the emails. Alloy Support's From Emails support@alloy.co and support@all...