Alloy

In a workflow, services refer to various functionalities or tools that can be integrated to perform specific tasks or checks. For example, Alloy workflows can include services like: List Service:...

Sandbox Profiles coerce specific responses from the Sandbox API without calling any services in Production. Testing Sandbox Profiles is available for Journeys within the Alloy Dashboard UI.How to C...

Configuring Application Expiration allows Journey Applications to expire after a designated number of days so they do not indefinitely remain in a Pending status if not decisioned.   Setting an Exp...

You can exchange files securely with Alloy using SSH and GPG keys. SSH keys are used to send files to Alloy and GPG keys are used to receive files from Alloy. This article covers SSH Key Generation...

Before manually decisioning on a Group evaluation, all entitles must have an Outcome set.  In the example below, the Review Group button is grayed out because one of the entities (John Smith) needs...

Workflows can be archived when they are no longer in use. Previously archived Workflows can be restored if they were archived by mistake.Archive a Workflow Go to Workflows.Find the workflow you wan...

On the Workflow page, a list of every workflow in the account populates. From this list, users can click on specific workflows to open the Version Log Page. On this page, users can access: The wor...

After 18 unsuccessful attempts to log in to Alloy, the account of the agent attempting to log in will be permanently locked. The agent will be instructed to reach out to the account administrator, ...

Review Reasons allow you to add detailed Outcomes used for Manual Reviews.Note: You must have the permission, “Agent can create new Review Reasons” to complete these steps.Go to Settings > Review R...

Note: MFA can only be enabled for the entire account by an agent with the appropriate permissions. MFA settings can only be managed by agents with the appropriate administrative permissions.   For ...