Johanna Torres

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Activity overview

Latest activity by Johanna Torres
  • Johanna Torres created an article,

    Journeys: Sandbox Testing

    Sandbox Profiles help coerce specific responses from the Sandbox API without calling any services in Production. Testing Sandbox Profiles is now readily available in Journeys without the need of ex...

  • Johanna Torres created an article,

    Application Queue: Overview

    All Journey Applications can be found in one consolidated view called the Application Queue. Here you will have a display of all recent Journey Applications and brief summary information like Appli...

  • Johanna Torres created an article,

    Secure File Transfer Setting: SSH Key and GPG Generation Guide (MacOS)

    You can exchange files securely with Alloy using SSH and GPG keys. SSH keys are used to send files to Alloy and GPG keys are used to receive files from Alloy.  This article covers SSH Key Generatio...

  • Johanna Torres created an article,

    Vendor Status Page

    The following list includes Status Pages for some of our vendors. Note, various vendors do not have publicly accessible status pages.  Data Service Status Page Argyle https://status.argyl...

  • Johanna Torres created an article,

    Email Tumbling

    As defined by Fraud.net: “Email tumbling is a way of filtering incoming emails using variations of a specific email address. For tumbling an email, users only have to insert a “+” or “.” into the p...

  • Johanna Torres created an article,

    Workflow Editor: Using JQ in a Workflow

    JQ is an open-source, command line processor that can be used to manipulate, analyze, and transform JSON data. Within Alloy, raw JSON data is ingested when receiving incoming API requests, as well ...

  • Johanna Torres created an article,

    Timestamps in Alloy

    Timestamps displayed on the Alloy Dashboard are based on the timezone set on your computer.  Here are some external guides on how to change these settings: Mac  Windows 

  • Johanna Torres created an article,

    Searches Settings: Overview

    Use the Searches feature to save time on commonly used filters in the Evaluations, Entities, and Review pages.    How to Create a New Search: 1. Start by going to the desired page (Evaluations, Ent...

  • Johanna Torres created an article,

    Review Reasons Settings: Overview

    Review Reasons allow you to add detailed Outcomes used for Manual Reviews. Note: You must have the permission, “Agent can create new Review Reasons” to complete these steps. Go to Settings > Revi...

  • Johanna Torres created an article,

    Manual Review: Unable to Submit Manual Review

    When manually reviewing an evaluation, you may be unable to complete the final step because the Submit button is grayed out.  In order to submit an outcome, you must add Review Reasons in the Setti...