Johanna Torres

Sandbox Profiles help coerce specific responses from the Sandbox API without calling any services in Production. Testing Sandbox Profiles is now readily available in Journeys without the need of ex...

All Journey Applications can be found in one consolidated view called the Application Queue. Here you will have a display of all recent Journey Applications and brief summary information like Appli...

You can exchange files securely with Alloy using SSH and GPG keys. SSH keys are used to send files to Alloy and GPG keys are used to receive files from Alloy.  This article covers SSH Key Generatio...

The following list includes Status Pages for some of our vendors. Note, various vendors do not have publicly accessible status pages.  Data Service Status Page Argyle https://status.argyl...

As defined by Fraud.net: “Email tumbling is a way of filtering incoming emails using variations of a specific email address. For tumbling an email, users only have to insert a “+” or “.” into the p...

JQ is an open-source, command line processor that can be used to manipulate, analyze, and transform JSON data. Within Alloy, raw JSON data is ingested when receiving incoming API requests, as well ...

Timestamps displayed on the Alloy Dashboard are based on the timezone set on your computer.  Here are some external guides on how to change these settings: Mac  Windows 

Use the Searches feature to save time on commonly used filters in the Evaluations, Entities, and Review pages.    How to Create a New Search: 1. Start by going to the desired page (Evaluations, Ent...

Review Reasons allow you to add detailed Outcomes used for Manual Reviews. Note: You must have the permission, “Agent can create new Review Reasons” to complete these steps. Go to Settings > Revi...

When manually reviewing an evaluation, you may be unable to complete the final step because the Submit button is grayed out.  In order to submit an outcome, you must add Review Reasons in the Setti...