The Alloy dashboard has the ability to limit access via IP address.
The ability to whitelist IP addresses in your dashboard is another preventative measure to ensure that only the selected agents(s) have access to PII information. The goal here is to restrict any unrecognized log-in attempts that don't match the IP address on file (work, mobile, home, etc.). How to add IP addresses to the whitelist:
- Start at "Settings" and choose the first category "Organizations" to the left of the page
- Scroll to the bottom to find Whitelisted IP Addresses for Dashboard Access
- Add agent's individual IP addresses with identifying details in the notes section (home, mobile, office, etc.)
Clients generally whitelist individual IP addresses to control access. But, there may be situations where you need to whitelist ranges of IP addresses. If your range is large it would be very cumbersome to enter them individually.
Alloy allows for inputting CIDR notation IP ranges. CIDR notation allows an admin to use a combination of network address + subnet shorthand to describe a network range, removing the need to input each individual IP address.
Note: This concept is more advanced and should be handled or guided by network trained admins who have a firm understanding of CIDR subnet mask shorthand.
Example
- Client X wants to whitelist a small public IP host range 20.10.10.1 - 20.10.10.6.
- They could individually enter each IP address.
- But the better option would be to use CIDR notation: 20.10.10.0/29 which includes the host IP range 20.10.10.1 - 20.10.10.6.
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